In Show 11 of the Laundromat Resource Podcast, host Jordan Berry reflects on 6 of the most impactful lessons learned from the first 10 episodes of the Laundromat Resource Podcast! There has been more wisdom shared in the featured interviews so far than could be compacted down into one review, but these 6 takeaways were some of the most life-changing for Jordan.
What have you learned from the first 10 episodes of the Laundromat Resource Podcast? Share your lessons learned on the forum so that we all benefit from each other’s perspectives!
http://www.laundromatresource.com/forums/topic/podcast-takeaways-from-shows-1-10/
We’re booking our next round of guests to talk laundromats on the podcast. If you own a laundromat and you’re interested in being on the podcast, find out more information here and sign up to be a guest on the show!
http://www.laundromatresource.com/podcastguest
Ask a question, answer a question in the forums!
http://www.laundromatresource.com/forums
Watch The Podcast Here
TODAY'S SPONSORS
AtmosphereTV– We’re brought to you today by my friends at AtmosphereTV! Now You may have heard my interview a few months back with Mike Kelly from AtmosphereTV where we talked about what a simple change in content on your TVs can do for your laundromat by getting depressing news stations OFF and something much more fun, entertaining, and family-friendly ON. Since then, Atmosphere has grown to 50+ channels included in their service with everything from Surfing Dogs to Extreme sports, hilarious fails, and jaw-dropping videos from all over the world built specifically for business use. Atmosphere can be used to supplement your cable or you can completely cut your expensive cable bill and use Atmosphere 100% FREE saving thousands a year! Use my code RESOURCE when you check out or click the link or image to have your setup fee waived or contact [email protected] for more information!
Episode Transcript
[Music]
you’re listening to the laundromat
resource
podcast the show by laundromat owners
for laundromat owners with your hosts
jordan berry
all right what’s up guys it’s jordan
berry with the Laundromat resource
podcast and i’ve taken off my shoe
because it is
show number 11 today
show 11 we’re off the hands we’re onto
the toes
and i’m pumped about it uh today
is a special episode because today
i want to just do something that i don’t
normally do
and i want to do something that i think
we as a
human species don’t normally do a ton
of and that’s just pause for a second
i want to pause and just reflect on the
last 10 episodes i just
i was thinking about this and i was like
there has been
some incredible interviews that we’ve
had so far
and if you haven’t listened to them yet
you need to go back
and download every single one of them
and listen to them because we have
interviewed some incredible owners
of laundromats over the last 10 episodes
and i want to just pause for a second
and i just want to tell you some of the
things that i’ve been
taking away from these episodes there’s
a
ton that can be taken out and i’m sure
that the things
that have struck me the things that have
really
impacted me and the things that have
kind of shaped the way that i’ve been
thinking lately
are not going to be the same things that
you take away from each of those
interviews and
the things that are shaping you and at
the very end i’m going to tell you how
you can kind of
share the things that you’ve been taking
away from these episodes because i think
we would all
hugely benefit if we could hear what
everybody’s taking away from
these interviews uh so i’ll tell you how
to do that at the very
end um and we’re gonna jump into that in
a in a second but a couple things first
so
first things i just want to pull out i
pulled out like three
uh three questions from the forum this
week
and the reason is because these three
questions i thought were just
really good there’s a bunch of uh people
over there who are asking questions
leaving comments
stuff like that i want to encourage you
again go
over laundromat resource dot com slash
forums
and uh click on the forums and and go in
there and
ask one question and answer one question
i
again i firmly fully believe
that we all will be more successful
together
helping each other find financial
freedom together through laundromat
ownership
some of us are early on in the journey
some of us are
in the middle of our journey some of us
are on the later end of our journey
and if we all uh just went in there and
kind of mixed it up ask questions answer
questions
i just i genuinely think that we’re all
going to be way better off
uh together so head over there
alignmentresource.com
forums and help chris out chris was
asking a really great question
he’s looking at buying a laundromat and
he wants to know how do you
how do you know you know how much
uh cash versus financing
you should use when you buy a laundromat
and i thought that was a great question
i know that the opinions run the gambit
of only use cash to use as much leverage
as possible but chris was kind of
wondering
what you guys thought and how to kind of
really think about that because i think
that’s a really
amazing question and i think that uh it
could really depend
based on what you’re buying and so uh
man i
i just think that there are people uh
listening to this right now who could
really help chris out with that question
help him
shape the way um that he should be
thinking about that as he goes on to buy
his first laundromat um
also josh uh on the forums over there
uh he lives in a high cost of living
area he doesn’t think that
his area would really be best suited for
laundromat ownership but he wants to get
into the
get into the game he wants to do it um
and so
he’s curious can he
do it remotely and if so you know how
remote
can it be a one hour drive is that okay
can he
can he manage that a two-hour drive
a t even throughout a two-hour flight is
that possible
and i thought that was a great question
uh because i think i’ve mentioned before
but one of my goals
is to own a laundromat in hawaii
so if you know of any for sale there or
you know any
laundromat owners in hawaii connect me
up and the main reason that i want to do
that is so that my
flights and trips over there are all
taxed right off so i don’t know
i’m not even sure if i can do that but
that’s my goal in my head
but anyways josh wants to know can he do
it remotely
you know if it doesn’t work where he’s
at can he do it remotely
and i think some of you guys could have
some really great insights i know
there’s some obstacles to that
and it might be good to help josh think
through some of those obstacles
but i know there’s problem solvers out
there too some of you guys are
really problem solvers and might be able
to help josh figure out
how he can run these things remotely and
build his business that way
um daniel also uh he’s a he’s an
existing laundromat owner and he wants
to
expand into a pickup and delivery
service
and he you know he was just asking like
are there
you know resources to help me get
started in that to help that get rolling
to get running
and i know some of you guys are killing
it in pickup and delivery
and you guys could be a huge resource to
daniel to just go in there and say hey
here’s a couple of things to think about
or
point them in directions of some great
resources that could help him
really get off on the right foot with a
pickup and delivery service so
that was just a few of the questions
that i pulled out there’s other
questions going on over there
there’s other conversations happening
over there come be a part of it
again when we mix it up like this stuff
happens opportunities present themselves
not only for the people that you’re
helping but they’ll present themselves
for you
too so go over there show your expertise
if you have expertise
you know again i think that we are all
so much better off when we’re working
together
all right now i want to get into
recapping the last or the first 10
episodes of the laundromat resource
podcast
telling you what i pulled out of these
things and how they’re transforming the
way that i’m thinking about
not just my laundromat businesses but
also this
uh laundromat resource podcast
laundryresource.com
the blog the youtube channel all this
stuff that’s going on here i want to
tell you kind of a little bit about how
the first 10 episodes have shaped uh the
way that i’ve been thinking about what
i’m doing here too
so before we get into it though let’s
have a
just a quick message in today’s world if
your laundromat
is not online you’re losing business
customers
increasingly decide who to trust with
their laundry by the quality of your web
presence
but creating a professional logo and
website that instills trust in potential
customers
and can be found on page one of google
can be difficult to create on your own
and expensive to purchase through a
traditional marketing company
as part of our mission to help
laundromat owners succeed
and find financial freedom through
laundromat ownership we are launching
our done for you
marketing service tailored specifically
for laundromats
after ranking number one on google with
our own laundromat website
and consulting with many others to help
them do the same
we guarantee that we can build you a
professional website that ranks on page
one of google within six months
our joint expertise in the laundry
industry and over 15 combined years
in website design and online marketing
allow us to offer
affordable transparent pricing for a
high quality web presence
for your laundromats you invest so much
into providing your customers a quality
laundry experience
don’t let anyone miss out on what you
have to offer simply because they can’t
find you online
let laundromat resource marketing take
care of your online presence
so you can take care of your customers
visit laundromat resource dot com
slash get online today for more
information that’s laundromat resource
dot com
slash get online or click on the link in
the description
all right as i was thinking about this
episode i was thinking okay how do i go
back and kind of reflect on this and i
was like well maybe i’ll go through
and i’ll go through each episode and
i’ll take out one to three
key points that i took out of each
episode so i kind of started going
through
and started pulling stuff out but then
pretty quickly i started realizing that
so many of these points were
overlapping with each other that it
didn’t really make sense to do it that
way
and it started to uh it started to
just make sense to me that these
uh successful people who are
you know laundromat owners who are doing
well in their businesses
there’s a lot of common threads into
what they’re doing
how they’re thinking the ways they’re
running their businesses
and so i thought that instead of going
episode by episode and pulling out some
of the main points
takeaways for myself that i would just
highlight maybe like five or six of the
main
threads that i saw kind of you know
weaving their way through all of the
different interviews and uh and i would
just start pulling on these threads a
little bit
and and uh examining them a little bit
and uh and then again at the very end i
want to hear
um you know how you know what you’ve
been taking away
and how that’s been affecting the way
that you’ve been thinking about your
business
or businesses and i’ll tell you how to
do that at the very end
so let’s jump into it i want to start
kind of at the end
uh last the last show uh showed number
10 lotterymartresource.comshowten
in fact i’ll put all the links down
below
in the description or in the show notes
so if you haven’t listened to these yet
go listen to them or go find us on
youtube
all of them are posted up on youtube or
just go to your favorite podcast player
and search laundromat resource podcast
and you’ll find us we’re in
any apple podcast google play stitcher
wherever
we’re there so go do that but
show number 10 was with luke williford
and
he at one point he pulled uh he was
sitting at his desk and he pulled a
piece of paper from his desk that he
keeps sitting there
and uh had a quote on it that i just
loved
love love it spoke right to me and it
spoke right to
a lot of uh big changes that i’ve been
making in my life
over the last maybe year or so um
and so it just really drove it home for
me and hit me and i’m gonna butcher the
quote but it was
essentially like
uh the biggest gap in the world
is the gap between knowing and doing and
maybe that was exactly the quote
i don’t know but you know but the
biggest gap in the world
is the gap between knowing and doing and
i thought that that was just
profound and he keeps that right there
on his desk to look at that all the time
and i think you know i think there’s a
lot of people out there that are like me
and that can get
really caught up in uh in just
learning about stuff and researching
stuff and watching youtube videos and
reading blog posts and listening to
podcasts
and talking to to people even and in
fact sometimes i procrastinate the doing
by doing more
learning and i don’t know if you can
relate to that at all but
i’ve definitely done that plenty of
times um
and just having that quote there right
in front of him at all times it just
reminds him
you know you can know everything you
know the smartest person in the whole
world
you know isn’t necessarily going to be
successful
if they don’t put into action
the things that they know you know it
makes me think back to my childhood
uh when i used to watch gi joe you know
the real american hero and it would
always
end with like and now you know and
knowing is half the battle
and you know it’s always pushing the you
know know
you know educate yourself get knowing
and i think that’s so good
but it never really told me what the
other half of the battle was i don’t
remember at least i don’t remember it
maybe it did
um but the other half of the battle is
doing you have to like graduate from
that knowing phase to that
doing phase at some point because it’s
really the doing that is
what is going to lead to your success
and in fact
i think it’s probably the case that the
doing
is also going to lead to the majority of
your learning
you know and as we absorb information i
think there is a base amount of
information we need to learn about
whatever it is that we
endeavor to do but the reality of it is
is that it’s
usually smaller than a lot of us
you know think we want to be as prepared
as possible which is
understandable but at some point you got
to leave some point you got to jump
and in fact that’s gonna lead to more
learning and
even more practical learning so i loved
that quote it was a huge takeaway for me
and i gotta
you know it made me think i gotta figure
out ways to keep that in front of me
to keep me doing you know um
you know whether that’s here with you
know one of my laundromats
or you know or it’s here on laundromat
resource dot com laundromat resource
podcast
um you know keep doing because it’s the
doing that leads to
opportunities um huge takeaway right
there
uh another takeaway that i just saw
permeate throughout and it was a little
more
subtle actually but i just saw it
popping up all throughout almost all the
interviews
and you know real quick to give you a
little background on me
whenever i have like a problem to solve
whenever i see
like an opportunity something i want to
implement something like that
my my initial thought is okay how do i
do that how do i make that happen how do
i solve that problem
and when i started reflecting on these
you know first 10 episodes
and just other like podcasts that i’ve
heard of successful people
and videos i’ve watched and stuff like
that people i’ve talked to
i started to really realize that
a better question is not how do i make
this happen but is who can help me make
this happen
who’s the best person to make this
a reality who’s the best person to get
this thing rolling and
it’s a huge mindset shift for me because
i
you know my natural tendency i’ve been
fighting it for a really long time but
my natural tendency
is kind of a lone wolf tendency
you know i tend to do things on my own i
tend to want to just
get them done and i’ve been working
really really difficult to think
more of this like who not how i heard
that somewhere
along the way i think maybe it was from
uh dan sullivan
and strategic coach i think he says who
not how
all the time so think about who can help
you
implement things and not always
necessarily how
so whether you’re looking to get into
the laundromat industry
you’re trying to figure out how to do
that a better question might be
who can help me figure out how to do
that how can you shortcut your learning
how can you
shortcut you know the obstacles
that might be in your way by finding the
right who to help you and maybe that’s
through
booking a coaching call with us to kind
of get you rolling or maybe that’s
reaching out to
uh you know one of the podcast guests
that we’ve had on there and just saying
hey here’s where i’m at my journey i
thought
you know that you had a lot of wisdom
and you know maybe you could help me out
a little bit
whatever the case may be you know
thinking who not how or maybe you’re
already an
owner and you’re thinking about you know
how can i you know
take my business to the next level how
do i improve business how you know
and instead of maybe doing that maybe
thinking about
who can help me you know build my
website who can help me
you know figure out a marketing and
promotion who can help me repair my
machines you know that’s always a big
question for me
uh you know who can help me repair my
machines you know all of that so
who not how was huge for me
uh just you know and you know david and
donna stark
they talked about their great employees
that they have
that helped them really run their
business and you know dave talked about
his right-hand woman who’s helping him
run his businesses and
you know their pickup and delivery and
their multiple locations
and brandon understand he was talking
about it too luke
i mean rossi i mean everybody was
talking about
the people around them that are really
helping them
run their businesses and i just you know
i that’s a huge mindset shift for me i
never thought that way until semi
recently
and it really you know was just driven
home in
in these podcast interviews for me and
again it wasn’t like an outright thing
it was just kind of there in the
background it was one of those threads
that just wove its way through each and
every podcast episode
and uh and i thought it was great uh
great input so um
take away number three i don’t i did
wasn’t inter
i wasn’t counting them yeah i think it
was three um
uh takeaway number three is this is
in order to be successful you are going
to hit
obstacles and the key
is you have to find ways to persevere
you know and obviously if you’ve
listened to the previous episodes
then this is gonna jump right to your
mind
right away and if you haven’t yet you
have to go listen
to ross dodd’s interview show number
nine lottomanresource.com
with ross dodd and you know i’m not
going to tell you
what happened but i’ll just say that
five days into owning his first
laundromat
after uh just a ton of
effort to finally get it five days into
owning it disaster struck
and it could have very easily been the
end of
ross dodd’s laundromat career but
instead
ross is thriving right now he owns i
think three laundromats he’s building
i think three more in fact just this
week this past week
i got to go out to uh meet ross for the
first time in person
at one of his locations that he’s
building out right now and it looks
incredible i’m super excited that he’s
building it out it’s amazing
and you know he just is killing it right
now
and i just it made me think the
opportunities that he would miss out on
if he would have hit that obstacle five
days in and this was a
significant obstacle i mean it probably
would have
broken most people um and and ross was
able to persevere
uh dave mends in show two is a similar
story uh
not of a disaster but of you know he
found his
laundromat kind of by accident on
craigslist and had to do
big renovations and get started you know
really small and he put in tons of
hours and tons of effort and tons of
work and just
overcame obstacle after obstacle after
obstacle
and shortly after his interview with us
he was on
a couple other podcasts and you know got
dubbed the laundromat millionaire
because he’s killing it right now
and go check him out you find him on
facebook and
i think youtube now even uh laundromat
millionaire with dave men’s mends
an amazing guy and an incredible
jam-packed
show if you didn’t listen to that one a
lot of resource dot com show two
you can’t miss it um with dave and
again another story of just perseverance
overcoming those obstacles
and i hear this time after time after
time but what i appreciated about so
many of these guests
is they came on and they shared the raw
the real
uh obstacles that they had to overcome
and so many times we see
like the laundromat millionaire or we
see
you know ross who’s you know opening his
you know soon-to-be sixth laundromat
location
and like you know just thinking wow
these guys are so
successful but a lot of times we don’t
see
these guys overcame some serious serious
obstacles to get to where they’re at and
it was because they were able to
persevere
so i i mean that was a huge takeaway for
me
you know as you know as someone who’s
hit my fair share of obstacles in this
industry
you know just the the perseverance is
just key and i think it’s the key to
success in anything really
um you gotta stick with it you can’t
give up at the first sign of
of trouble um so that was a huge
takeaway i don’t know which one we’re on
now i think we’re on number four
um but throughout every single
one of these interviews every single one
of them
there was this laser focus on providing
value to uh to
customers that i mean every single one
of the
guests really were like laser focused on
how do i provide
value to my customers and that was the
key to their success
they weren’t there to just kind of run a
ho-hum
business they weren’t there to just kind
of come collect coins
and be gone they were there to provide
value they were looking for ways
to provide value for their customers and
that really struck me
and and really it kind of actually you
know i’m a little bit bitter about
it but it challenged me a little bit to
look for more ways to provide
value to my customers at my laundromats
and not just that
but here with laundromat resource
podcast and lotteryresource.com
looking for ways like hey what what
value am i providing and how can i
provide
even more value to you guys and you know
it’s really got the wheels turned in for
me and i’m excited about some of the
things that are
i hope are coming up here pretty soon
that i think are going to be super
valuable for all of us
uh to you know succeed with laundromats
at a greater and greater level
um but again that laser focus on value
uh was it was just it was i mean it was
heavy throughout every single
uh interview it’s just everywhere
and you know if you own a laundromat
then
that should be top of your mind you know
if it’s the one thing that
you know i took away from you know from
all these guests is that
they’re all super focused on providing
value for the customer provide value for
the customer
and that was a huge key to all of their
success
and so yeah providing value for the
customer
number five or whatever number we’re on
nine seven i don’t know
five we’ll just call it five uh number
five takeaway for me
from these first ten episodes of the
podcast
are all of these guests just by virtue
if nothing else by virtue of being on
this podcast
sharing their stories sharing details
about their business
that frankly the laundromat industry has
uh has explicitly
uh dissuaded owners from sharing
information
specific information about their
businesses and these guys did it anyways
and kudos
to them uh you know for just sharing
about how their businesses are doing
because i think that’s so valuable
for for everybody to just kind of have
benchmarks to have
things to shoot for to have different
ways to succeed
and and it doesn’t hurt anybody to share
that information so
just by virtue of being on this podcast
um all of them demonstrated that they
have an abundance mentality
and that is uh you know i just
here’s what i mean by an abundance
mentality an abundance mentality is
hey there’s enough for everybody you
know if if i give
something to someone else that doesn’t
hurt me if i help someone else it
doesn’t hurt me
uh that’s what i mean by an abundance
mentality and
you know so much of the time our
industry has had a scarcity mentality
which you know says i can’t help you
because if i help you
you’re my competition and that is going
to hurt me it’s going to hurt my
business
whereas abundance mentality says there’s
plenty for all of us
we can all succeed and in fact we’re all
going to succeed to a greater level
when we work together and we talk about
that all the time here a lot of my
resource
i really truly believe that and so do
these guests
that have been on so far and so
you know that is just a huge takeaway
for me
and just a uh just a reaffirmation of
something that i
firmly believe something that i’m
striving for here at laundromat resource
something that i hope
that you are striving for is this
abundance mentality there’s more than
enough for all of us
to to thrive and to find financial
freedom through laundromat
ownership if that’s something that you
want to do and
uh man again that was permeated all
throughout kind of was just like the
overarching
uh theme of the first 10 episodes of the
podcast so
um those are my five main or however
many
main takeaways uh but i do have a bonus
one so we’ll call this one
uh takeaway number 11 just because why
not we can we can just do it
because we run this show right right um
and this is one that has really affected
me
because most of these guests have really
had
this um this mindset and it was just
they were expanding their visions of
what they wanted to do
you know so many of them were like i
want to own 50 laundromats or you know i
you know i want to do like don and david
stark who’ve built
800 laundromats right they’re they’re
still
doing stuff you know they’re still you
know expanding their
their vision and their you know buying
investments and they’re you know i mean
just
it just doesn’t stop you know expanding
your vision so i want to encourage you
wherever you’re at right now if you’re
looking to buy maybe your first
laundromat
then buying that first laundromat is an
expansion of your vision it’s an
expansion of where you’re at right now
so get that first one
but don’t get complacent and just be
content with that
doesn’t mean you have to go out and buy
more laundromats but
think about how your life can be fuller
how you can contribute
more expand your vision you know you can
help more people
you know that’s that’s huge and if you
own laundromats right now
or a laundromat right now think of how
you can expand your vision don’t be
content with
just you know running your laundromats
day to day
look for ways to help more people look
for ways to contribute more look for
ways for your life to be fuller for you
to be more fulfilled
and you know expand your vision and that
for me was a huge takeaway
not just for my laundromats and you know
it’s kind of
led me down a path uh towards pickup and
delivery which i
was never really intending doing but it
helped me kind of expand my vision just
talking to some of these
uh these successful owners and what
they’re doing and
and um you know just trying to emulate
these
uh like heroes of the laundromat
industry is what they are and
um so that’s one way but it also made me
think about laundromat resource and what
we’re doing here and how can i expand my
vision
uh for what we’re doing here and there’s
the gears have been turning there’s been
some like crazy stuff that’s been
going on even in you know even in terms
of maybe
uh doing some cool stuff with some of
the the people who we’ve
been interviewed so far on the podcast
there’s some cool opportunities there so
uh you know the visions you expand your
vision don’t be
content just kind of doing what you’re
doing
all the time for you know indefinitely
like that’s okay to do for a while but
then look for ways
to you know leave your mark on this
earth look for ways to
you know build your legacy here look for
ways to help more people here
look for ways to have a fuller life and
just expand your vision so
i mean those are some of my key
takeaways and i
i want to take a second to just say a
huge thank you to
dave mintz who was on show two toby
donkbarr who’s on show
three to david and donna stark on
shows like five and six i think to
uh brandon understall who i believe was
show
seven ross dodds who i think was show
nine
and luke williford who was show ten man
huge thank you to you guys and i just
have loved getting to know you talking
to you guys
becoming friends with you guys it’s been
incredible
i’ve enjoyed every single second of it
and i just want to drop a quick little
message if you’re interested if you own
laundromat
or or more than one laundromat you want
to come on the podcast
check it out at laundromat resource dot
com slash podcast guest
one word podcast guest i’ll leave a link
again and uh
man i would love to just get to know you
to talk to you to hear
your story to hear your wisdom it
doesn’t matter if you
own one or a bunch it doesn’t matter if
you’ve owned them for
a day or if you’ve owned them for 50
years it doesn’t matter anywhere in
between
we’d love to hear your story we’d love
to talk to you this is jordan for the
laundromat
resource podcast show number 11 and we
will catch you
next tuesday on show number 12
[Music]
peace
Links from the Show
Become a Laundromat Pro & Join the Pro Community!
Unlock the secrets of laundromat success! Join our Pro Community now to access expert insights, exclusive resources, a vibrant community, and more.