Home Forums New Member Introductions! Efficient Resolution for Billing Issues

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  • #33147
    aliza deylin
    Participant

      How does Google Play’s customer support handle duplicate charges effectively, ensuring a smooth refund process and maintaining user trust in their platform?

      #33152
      Grettaq Rewt
      Participant

        I downloaded an app from Google Play that charged me twice for the same subscription. After contacting Google Play customer support https://google-play.pissedconsumer.com/customer-service.html , they reviewed the transaction and issued a refund within 48 hours. It was a smooth process, and their prompt action resolved the issue.

        #33158
        Nelson Fischer
        Participant

          Thank you for a detailed and clear presentation of information!

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